Role of the Lending Service Provider (LSP)

RetailPe acts as a Lending Service Provider (LSP), as defined under the Reserve Bank of India's Digital Lending Guidelines (2022). Our role is to facilitate a smooth and transparent digital lending experience between borrowers and RBI-registered lenders.

What RetailPe Does:

• Connects borrowers to regulated lenders (NBFCs/Banks) offering business loans
• Collects and verifies documents and information as required by lenders
• Displays loan offers with complete transparency, including interest rates, processing fees, and repayment terms
• Assists with digital KYC and e-signing of agreements
• Provides customer support during and after the application process
• Delivers the Key Fact Statement (KFS) and ensures borrowers get a copy of the signed agreement

What RetailPe Does Not Do:

• We do not disburse loans directly — all funds are disbursed by regulated lenders
• We do not determine the final loan terms — these are set by the lender
• We do not charge borrowers any hidden fees — all fees are disclosed upfront

RetailPe's operations are fully compliant with RBI's directive that all borrower-facing activities must be transparent and approved by the regulated entity (RE).